This is one of two modules we've made to support you to comply with the NDIS Commission's requirements around incident management. The NDIS Practice Standards require all workers to be trained in incident management
The Supporting Effective Communication e-learning module demonstrates – from the perspective of NDIS participants – what effective communication looks like, and how it supports choice and control.
Communication is key! This module introduces a range of strategies Support Workers can use to support people to express themselves. It outlines common communication aids and how to support someone to share their feedback or make a complaint.
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